Two of the most impactful workplace trends are employee engagement and coaching. Given the scarcity of employees and huge retention problems, the ability to control employees is dead. Coaching on the part of today’s manager is part of the answer. Difficulty attracting employees, difficulty engaging employees, remote employees, turnover, claims, and brand damage. All are enormous challenges for every company today! Since we can’t “control” or “micro-manage” employees, nor do we really want to, best practices, engagement, and coaching are our only options! In this fast-moving presentation, executive coach Don Phin will share strategies and tools to help you and your managers step up their engagement and performance management games by learning how to coach their direct reports. Coaching helps for a myriad of reasons. The best managers and employees want to improve their ability to engage everyone from board members to the rank and file. They have a strong IQ and realize they need to build their EQ. Usually self-motivated. Plenty of employees and managers are stressed out, stuck, and no fun to be around…at work or home. Cracks are beginning to show, and the company is willing to invest in coaching to keep them functioning at a sustainable level. We will discuss: • When to coach • Where to coach • Different approaches to coaching • Levels of accountability • Secrets to great listening • Great questions to ask • Actions speak louder than words • Move from expectations to agreements • How to know when somebody is uncoachable • And…much more